V-Align implemented Zoho CRM to streamline sales workflows, automate deal tracking, and improve customer engagement. Zoho Books was customized to manage invoicing, expenses, and refunds efficiently, while Zoho Desk enhanced ticketing processes with priority-based resolutions. Zoho Inventory was tailored to optimize inventory management, ensuring seamless data flow and refined workflows.
The solutions significantly reduced turnaround times, automated processes, and consolidated operations, resulting in enhanced operational efficiency and customer satisfaction.
About Customer
Byron Medical Pty Ltd was established in order to serve the Australian market with high-quality Ergonomic products. With associated companies in India, Israel, Canada, and the USA, they have a global understanding of the dental industry and we’re always striving to bring you the best product range with world-class customer service.
Click here to read moreByron Medical, a leading Australian dental device manufacturer, partnered with V-Align to address inefficiencies caused by the lack of an integrated system for managing sales, finance, ticketing, and inventory processes.